Cove Creek Outfitters Reviews
(Rated by 3 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.0
Base on 3 Reviews
Ratings by Feature
Ratings by Feature
- Good Value5.0
- Customer Service4.5
- Return Policy4.5
- Price & Quality4.0
- Shipping & Delivery4.0
Recent Customer Reviews (3)
Ambretta Ferri
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Ívar Bjarnason
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Nicole Kluge
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Cove Creek Outfitters Pros & Cons
Pros
1
High-End Products: Offers high-end firearms and fly fishing equipment.
2
Customer Service: Some customers have reported positive experiences with customer service, particularly in terms of wanting to help customers find the best products.
3
Convenient Location: Located in downtown Bedford, Pennsylvania, making it easily accessible.
4
Lifetime Warranty: Partners with brands like Vortex Optics, which offer lifetime warranties on their products.
CONS
1
Poor Customer Service: Some customers have reported negative experiences with customer service, including unhelpful staff and poor communication.
2
Counterfeit Products: There have been allegations of selling counterfeit products, which can be a significant concern for customers.
3
Return Issues: There have been instances where customers faced difficulties with returns and transfers of firearms, leading to frustration.
4
Limited Hours: The store is closed on Sundays and has limited hours during the winter season.
Cove Creek Outfitters Features and Benefits
Features
Wide Selection of Brands
Offers premium outdoor apparel from Patagonia, Filson, Orvis, Arc’teryx, Vineyard Vines; high-quality footwear from Merrell, Red Wing; fine firearms from Merkel, Beretta, Cooper Dakota, Browning, Caesar Guerini, Benelli, Kimber, Weatherby
Customer Service Philosophy
Emphasis on service beyond point of sale, contributing to reputation as top dealer for firearm brands; positive reviews for friendly, courteous service, quick shipping, competitive pricing
Comprehensive Departments
Complete hunting and fly fishing departments with Orvis gear; upscale quality clothing and footwear on top floor
Account Creation
Faster checkout, multiple addresses, order tracking
Customer Service Contact
Available via phone at 1-888-365-7030
Convenient Location
Located at 111 E. Pitt St., Bedford, PA 15522 in downtown Bedford, easily accessible
High-End Products
Premium firearms and fly fishing equipment
Lifetime Warranty
Partners with brands like Vortex Optics offering lifetime warranties
30-Day Return Policy
Return most new, unopened items within 30 days for full refund
Paid Return Shipping
Cove Creek Outfitters pays return shipping costs if due to their error (incorrect or defective item)
Refund Processing
Refunds issued within four weeks of return shipment
Easy Returns
Log into account, view order, click Return Item(s) button; notified via email when processed, making returns straightforward and customer-friendly